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Contacting Clarion

Resolving more issues, first time

Rather than having only one housing officer covering your area, we now have full teams to support you and your community. You can also get help online.

Log in

Online services 24/7

Your new online account is an easy and convenient way for you make payments, view up to date balances, request non-urgent repairs and update your contact details.

It’s available 24/7 too!


Contact centre

Contact Centre

Our Contact Centre team, available Monday to Friday, will aim to resolve your query or work with other teams to reach a solution.

Available: 08:30 – 17:00 except Wednesday: 10:00 – 17:00

0300 500 8000

Various staff

More staff in your area

More staff will be out and about in your area; overseeing local issues and addressing problems at a local level.



Helpful tools for you to use

Not set up your online account yet?

We’ve made a step by step guide and video to help you join the other 27,000 residents who use our online services.

How to register your online account

Have you raised a repair using our online tool?

An easy way to raise non-urgent repairs and you may be surprised to know that almost 3,000 residents choose to do this each month.

How to raise a repair online