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COVID-19 scams

Stay safe and be extra vigilant

Whilst there are lots of acts of kindness and goodwill being shown as we adapt to our lives during this Covid-19 coronavirus outbreak, sadly there are people who will take advantage of the situation.

There have been reports from the police about door to door sales people pretending to be health officials and offering fake Coronavirus tests, masks and hand sanitisers.

Whilst the current restrictions are in place, you are advised not open the door to anyone.

The Post Office has asked that you wait for them to step away after they have knocked before you open the door. Any legitimate delivery service is doing the same.

During this time you may be buying more online. Please be careful as there are reports of increasing levels of fraud.

Call the police fraud line on 0300 123 2040 if you have any concerns or visit the Action Fraud website

To help you spot it there are some useful guides available from trustworthy organisations.

Age UK also has good advice including dos and don’ts on everything from doorstep scamming through to being aware online, whilst Money Saving Expert is there to guide you through your financial rights and scams to look out for.

Wash your hands of coronavirus scams!

Friends Against Scams aims to protect and prevent people from becoming victims of scams.

Be aware of people offering or selling:

  • Virus testing kits - these are only offered by NHS.
  • Vaccines or miracle cures – there is currently no vaccine or cure.
  • Overpriced or fake goods to protect yourself from coronavirus such as anti-bacterial products.
  • Shopping or medication collection services.
  • Home cleaning services.

Protect yourself and others:

  • Don’t be rushed into making a decision. If it sounds too good to be true it probably is.
  • Only purchase goods from legitimate retailers and take a moment to think before parting with money or personal information.
  • Don’t assume everyone is genuine. It’s okay to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.
  • If someone claims to represent a charity, ask them for ID. Be suspicious of requests for money up front. If someone attempts to pressurise you into accepting a service they are unlikely to be genuine. Check with family and friends before accepting offers of help if you are unsure.

Be a good friend, help to protect your family, friends and neighbours from scams.

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For advice on scams call the Citizens Advice Consumer Helpline on 0808 223 11 33
To report a scam call Action Fraud on 0300 123 2040
Contact your bank if you think you have been scammed.

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To learn more about the different types of scams visit