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Repairs and maintenance

Keeping your home well maintained is a key priority and we continually check the work of our contractors to make sure that it’s of the highest quality. Shortly some of our these contracts will move internally to our in-house repairs and maintenance arm Clarion Response, which currently provides a high quality repairs service with over 90% customer satisfaction, across 70,000 Clarion Housing properties nationwide.

  • 88.3% customer satisfaction
  • 1,400 repairs a day
  • 400+ branded Clarion Response vans in our communities
  • 8 days is our average time to complete a repair
  • 88% First time fix