ASK Italian Hospitality Supervisor Apprentice

Summary:

As an ASK Italian Apprentice we’ll give you: A bespoke level 3 apprenticeship programme to launch your career with ASK Italian. We will teach you all about our business with the opportunity to gain a full time Sous Chef Role. Our CEO started out as a Team Member – where will your career take you?

Possible start date:

28th of September 2024

Work:

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Your role will include:

• Demonstrating a passion for people, great service, and amazing food
• Working together with our back of house team
• Making sure the restaurant is fully set for service in line with cleaning, audit and brand standards
• Ensuring orders are taken and queries dealt with, assessing customers' needs and preferences and being able to make appropriate recommendations
• Displaying confidence and strong menu knowledge
• Anticipating guests needs to ensure they never have to ask for anything!
• Effective and professional handling of any customer complaint

As an ASK Italian Team Member we’ll ASK you to:

• Have a huge passion for our Italian food, with the desire to learn and deliver our fabulous menu
• Step forward and welcome our customers like a friend to your home
• Work as part of a team in a fast-paced environment with an eye for detail and a drive for excellent standards

Training:

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

Apprenticeship Standard

Duration of Apprenticeship:

1 year

College or training organisation

HIT TRAINING LTD

Your training plan:

As an ASK Italian Chef we’ll give you:

• Full training into role and great opportunities for career development, including a fully accredited and industry recognised Level 3 Apprenticeship Certificate as a Hospitality Supervisor
• Our partner Hit Training will deliver online workshops and 1:1 coaching to enhance the skills you are developing in the restaurant
• Functional Skills in maths and English if required

Requirements

Desirable qualifications

GCSE or equivalent in:

• English (grade 4)
• Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills:

• Communication skills
• Attention to detail
• Customer care skills
• Team working
• Initiative

Other Requirements:

You’ll be part of a great team, creating and enjoying fantastic experiences and making friends for life!

About Ask Italian:

At ASK Italian our people are at the heart of everything we do. ASK Factor is who we are and how we showcase our Full-Hearted personality. We’re dynamic individuals who work together to achieve the same goals. Join us and you’ll be 100% supported in your career journey, whichever route you take and however far you’d like to go. We care deeply, look out for each other and work together to be the best we can be. Our values and beliefs are packed full of Italian attitude and underpin everything we do. Heartfelt – We genuinely love what we do and believe in what we say. Respectful – We care about how we make people feel and our impact on the world around us. Generous – We’ll go that extra mile to make a difference. Spirited – We’re determined, always moving forward to be the best we can be.

Upon completion of the apprenticeship programme, you’ll continue at ASK Italian full time in your role. Going forward, you can follow our career path and become a Sous Chef and beyond! With our amazing training, including our Italian Education and our fantastic development programme, we’re the perfect place to keep growing, so come join us, and be a part of our team!

Location:

Roles available in the South, North, East and London, please ask to find out more regarding locations of the role.