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16/08/2022 - Latest update on the cyber security incident


Michelle Reynolds, Chief Customer Officer, provides a video update on the cyber incident and the services and support available to our residents.

Cyber update from Michelle

Watch the video to hear Michelle Reynolds' update.

We have a list of helpful frequently asked questions about payments and repairs.

Find out more

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Live chat

Use our virtual assistant 24/7 or our live chat service Mon-Fri 8.30-20.00 (Wed 10.00-20.00) and between 10.00-14.00 on Saturday and Sunday.

Emergency repairs

0300 500 8000

This number is for emergency repairs only due to our IT systems issue.