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Welcome to the Clarion Housing website

Circle Housing Old Ford has now joined Clarion Housing Association. This change to our structure does not affect residents’ rights, tenancy, lease or the way we set our rents or service charges. Old Ford residents will shortly receive an official letter to confirm the new name of their landlord, which will be known as Clarion Housing.

To access to the key areas of the website, on your first visit you need to enter your postcode. This will ensure you are presented with tailored information. You only need to do this on your first visit. 

Enter your postcode

You need to enter your postcode to access key services and information relevant to you.

Your postcode is: Change postcode

Useful Links

  • Advice and support - Clarion Futures is our charitable foundation that aims to help residents gain access to money and debt advice, access to training and employment opportunities as well as help with getting online.
  • Request a repair - Report a repair online in a few simple steps. Enter your postcode to be directed to the correct area.
  • Pay your rent online - Make a rent payment online with ease using our secure online payment methods.
  • Clarion voice - Our new online forum for involved residents. Clarion voice is a platform where you can share your views with us and take part in online activities as well as staying up to date with the latest Clarion news.
  • Contact us 
We have also launched new Clarion Housing Twitter and Facebook accounts, follow us for our latest updates and news.

Frequently Asked Questions (FAQs) 

Clarion Housing is the new name for your landlord. As a result of this merger you should have or will be shortly receiving a letter communicating this change and any impact this may have on you as a customer. Your tenancy agreement and rent and other charges will not change as a result of this name change.