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You can share your views, shape local services and help improve community life by getting involved in a range of local groups, or by having your say on local and national services.
To get involved, you don’t any need previous experience: just enthusiasm and a desire to improve services and enhance your local area.
Work with Clarion staff to review policies and procedures, set standards, monitor performance and shape how services are delivered. You could have your say on specific issues such as antisocial behaviour (ASB), empty homes, diversity and disability issues, complaints and customer accounts.
Have your say on property-related issues – from repair services, planned improvements in your area and how Clarion can improve local and national services.
Get involved at the highest level by joining the board of directors responsible for service delivery, managing our homes and meeting our legal and financial requirements. When positions become available residents are recruited to the board, meaning you could influence services for all Clarion residents.
If you’d like to get involved with a service improvement or property engagement group, please contact us using our resident involvement form.
Getting involved with a residents’ association is a great way to have your say and come together to tackle local issues, arrange social events and build community spirit. And, if there isn’t a residents’ association in your area, you and your neighbours could set one up.
Work with repair, neighbourhood and estate services teams to visit properties, monitor services (such as cleaning, gardening and communal repairs), and make recommendations for improvements.
Sharing your ideas and giving feedback through focus groups and meetings is a really easy way to have your voice heard and help change local services.
If you’d like to find out more about getting involved locally, please email our resident involvement team.
Getting involved locally means you can influence services and make a difference to your community. It’s also a great way to meet new people – and can even help you improve your digital skills, gain volunteering experience and develop work-related skills.
You’ll be given specific training for some involvement schemes and also be able to claim expenses if you’re involved with service improvement groups.
In 2019, the ASB service improvement group looked at how people find information and report problems. Working with Clarion’s digital team, they looked at how people think, feel and behave when worried about antisocial behaviour. This identified different ways people search for information and try to resolve problems.
As a result, website improvements were made, providing clearer ASB advice and a new reporting form. A social media campaign then highlighted different aspects of support and advice.