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Antisocial behaviour

Behaviour that is disruptive to you, the people around you, or your local community, can be classed as antisocial behaviour.

Clarion Housing residents are expected to behave responsibly and respectfully under the terms of their tenancies or lease agreements. This means that antisocial behaviour or criminality can lead to residents being evicted from their homes – which happened in 35 cases in 2017-18.

What is antisocial behaviour?

Antisocial behaviour can refer to one-off incidents of violence or crime, but usually refers to problems that continue for a period of time. These can be repeated cases of:

  • actual or threatened violence or physical abuse
  • verbal abuse, intimidation, threatening behaviour or loitering
  • indecent or offensive gestures
  • excessive noise, shouting, swearing and banging
  • stalking, harassment and hate crime
  • illegal use of premises or other criminal behaviour, such as drug dealing
  • drug or alcohol-related nuisance
  • vandalism or misuse of communal areas, fire exits and public spaces
  • neighbourhood nuisance, including littering and fly-tipping
  • pet and animal nuisance, including using animals in a threatening way
  • vehicle nuisance, such as abandoned cars, joyriding or reckless driving.

Important: if you feel in immediate danger, call the police on 999.

Reporting Antisocial behaviour

How to complain about antisocial behaviour

Keep records

Because antisocial behaviour usually relates to repeat problems, it’s a good idea to write notes each time it happens. Record as much detail as possible: who was involved, the time and date, what happened, how long the problem lasted, how it affected you and if there were other witnesses. Take photos to support your notes, but only if you feel safe doing so and are not going to make the situation worse.

Talk to the person involved

If you feel safe and comfortable, talk to the person or people involved about how their behaviour is affecting you and what would improve the situation. Listen to their views and try to reach a compromise.

How we deal with complaints

When you contact us, we’ll ask you some questions so we can categorise your case. The category of case will depend on the type of antisocial behaviour, how serious it is and how often it occurs. 

Depending on the category of the case, we’ll set timescales for interviewing you and agreeing an action plan. For high risk cases, we aim to do this within one working day.

To complain about antisocial behaviour, contact us or use our antisocial behaviour complaint form.

Antisocial behaviour complaint form