This translation has been provided by Google Translate. Translation disclaimer
We believe that everyone has the right to be safe from abuse and fear. We take all reports of domestic abuse very seriously. We put you at the heart of our response, working in partnership with other agencies to manage and tackle incidents of domestic abuse.
Domestic abuse is defined by the government as any incident - or pattern of incidents - of controlling, coercive or threatening behaviour, violence or abuse between those aged 16 or over, who are or have been intimate partners or family members regardless of gender or sexuality.
Behaviours of domestic abuse can include assault, threats, humiliation and intimidation or other abuses that are used to harm, punish, or frighten their victim.
Domestic abuse is not just about violence and can also include other types of abuse such as controlling or coercive behaviour.
Domestic abuse includes violence within the family, such as inter-generational abuse between, for example, adults and elderly parents, so called ‘honour’ based violence, female genital mutilation (FGM) also known as female circumcision or cutting, forced marriage and harmful practices.
It can occur within any household regardless of age, race, sexual or gender identity, economic status, geography or tenure. It can have a negative impact on children, family and the community.
You can report domestic abuse by contacting us. We have staff trained to help you. You can also talk to the police, your local council, refuge groups, voluntary organisations, friends and relatives. In an emergency, call the police on 999.
When you make your report, one of our officers will undertake a risk assessment within one working day to ensure we provide the appropriate support.
If you are at immediate risk, we can help you find emergency accommodation or refer you to a refuge. In the longer term, we can support you to have the abuser removed from the home or help you move to a different home.
If you want to stay in your home, we can provide additional security measures, such as:
We will treat all reports confidentially. Interviews and conversations with you about personal and sensitive matters will be carried out in private. You can meet staff in confidence at our offices or at another safe venue and agree further meeting dates and a safe method of contact.
There are some cases where we have to share information with the police or social services, but we always try to ensure that we ask your permission and let you know how it will be used. However, we reserve the right to make a referral to social services or the police without permission, where the situation and the law justify this.