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Later in the year you will be able to access your rent statements online. For more information visit www.myclarionhousing.com/statements
If your rent or service charge has changed for the financial year 2018 / 19, you may need to take action:
Direct Debit is the easy way for you to pay your rent. You can instruct us to collect money from your bank or building society account.
We will let you know:
The direct debit scheme is quick and easy and you do not have to remember when to pay. The scheme is protected by the Direct Debit Guarantee. Direct Debit forms are available from your Housing Office. Please ask your housing officer for the form, or contact us.
If you are not already signed up and would like to change to paying by direct debit please complete the online Direct Debit request form and a member of the team will follow up with you to confirm all details.
You can download the Allpay mobile phone app. The payment app is available for iPhones (App Store), Android phones (Google Play), and Windows phones (Windows Store), and is a secure payment mechanism.
You can use your rent payment swipe card at post offices, shops and garages across the United Kingdom showing an e.pay, Payzone or Paypoint sign. Go to the Allpay website to find out your nearest place to pay.
You can also pay your rent by text message, using our All Pay service.
To access this option you need to:
You can make payments using a credit or debit card by calling the 24-hour Allpay payment line. You can also contact us during office hours and an officer will make the payment into the Allpay system for you. There will be no charge for paying by credit or debit card.
This can be be arranged with your bank or building society. Please ask your housing officer for the form, or contact us.
Whichever method of payment you choose, you remain responsible for payments reaching your account on time.