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Whose responsibility?

  • Your responsibility
  • Our responsibility

Your responsibility

It’s up to you to carry out repairs or replace:

  • Shower curtains
  • Vanity cabinets or mirrors
  • Toilet roll holders
  • Any fitting you have installed such as over-bath driers
  • Bath and sink chains and plugs
  • Showerheads  

Our responsibility

We will take care of repairs to:

  • Wash basins, including pedestals and taps
  • Baths and bath panels
  • Showers
  • Toilets including seats (see additional guidance on blockages)
  • Wall tiles
  • Extractor fans