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Internal finishes, flooring, joinery and ironmongery

Whose responsibility?

  • Your responsibility
  • Our responsibility

Your responsibility

It’s up to you to carry out repairs to:

  • Your own decorative finishes or furnishings
  • Decoration (except plaster repair and making good damage caused by repairs we have carried out)
  • Minor defects or imperfections in plaster
  • Your own fitted locks, letterboxes and other door furniture
  • Maintenance and replacement of your own floor coverings

Our responsibility

We will take care of repairs to:

  • Walls and ceilings
  • Repairs to flooring (unless it is a floor covering fitted by you)
  • Internal doors, frames, thresholds, architraves / stops and built-in cupboards
  • Bolts and external door locks other than those fitted by you
  • Staircases including handrails
  • Floorboards, floor joints and skirting boards
  • Repainting replacement or repaired internal joinery to match existing