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Make a complaint

Let us know about problems you’ve had with dealing with us. This includes problems with our services, the behaviour of our staff, failures of communication and delays dealing with issues.

Find out how we resolve customer complaints

Your details

10 digit number you can find on letters you may have received from us, referred to as ‘tenant’ or ‘customer’ reference.

Your complaint
Character limit: 350 characters. Note: we are limited in the amount of information you can submit by data protection policies. Find out more about how we handle your information in our privacy policy.