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Manage your home on the move

Your Clarion online account gives you fast, easy-to-use online services 24/7, 365 days a year.

  • Contact us 24 hours a day

  • Report issues with your home

  • Make secure online payments

Try our new chatbot

We’ve launched a new virtual assistant to work alongside our popular live chat service. 

To start, we’re trialling our chatbot to offer you help with a few common topics: repairs, permissions, your household situation, and payments and finances.

The chatbot is available 24/7 and can help you without you needing to wait in any queues.

Give it a try – and let us know what you think. 

Virtual residents’ event: 19 May

Join us from 6pm on 19 May for an evening where Clarion residents across the country will come together online with our senior team for our first-ever virtual residents’ event.

You will also hear from David Orr, Chair of the Clarion Housing Association Board along with Clare Miller, Chief Executive of Clarion Housing Group.

Bringing together senior staff from across the business, we’ll be discussing:

  • our new Resident Involvement strategy
  • how we’ve supported our residents and communities during the pandemic
  • our long-term vision for your homes.

We’ll also be answering questions sent in by you – you might discover we do more than you think.

About us

Clarion is the UK’s largest housing association, owning and managing 125,000 homes: 350,000 people call a Clarion home their home.

Find out more about us

Join us on Instagram

We’ve created an exciting, new Instagram community for you to share your stories and find out about offers, opportunities, local events and services.

  • Follow us: clarion.housing
  • Share your stories using #MyClarion

Being involved gives such a sense of satisfaction. I get to help so many people locally, but hopefully make a difference to all Clarion residents.

Pauline

Clarion resident