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Chat with us online

Our Virtual Assistant is here to help answer your questions 24/7. Our Live Chat service can put you in touch with one of our trained advisors during our opening hours.

Telephone

0300 500 8000

Our phone lines are open from 8:30am -5pm Monday to Friday (10am - 5pm on Wednesdays).

Contact Centre’s seasonal opening times

We will be operating special opening hours during the festive period:

Date Day Opening Hours
24 December Wednesday 8.30am until 1pm
25 December Thursday Closed
26 December Friday Closed
27 December Saturday Closed
28 December Sunday Closed
29 December Monday 8.30am until 5pm
30 December Tuesday 8.30am until 5pm
31 December Wednesday 10am until 5pm
1 January 2025 Thursday Closed
2 January Friday 8.30am until 5pm

Please remember, you can still manage your home 24/7, 365 days a year using your online account. This includes:

  • booking and managing repairs
  • making fast and secure payments
  • viewing your statements.

Our virtual assistant is also on hand to help answer your questions at any time. To get started, tap the speech bubble icon in the bottom right-hand of your screen.

A festive spring of holly graphic.

Our postal address

Clarion Housing Group, Reed House, Peachman Way, Broadland Business Park, Norwich, NR7 0WF.