Contact us
How can we help?
Our postal address
Clarion Housing Group, Reed House, Peachman Way, Broadland Business Park, Norwich, NR7 0WF.
Complaints
We aim to provide the best possible service but sometimes we can make mistakes or circumstances beyond our control affect our service. You can help us put things right by letting us know where our service falls down and how we can improve it.
Download: Complaints Policy (pdf)
Read about our complaint handling code self-assessment
Our charitable foundation
Clarion Futures can help in lots of ways: from jobs and training to financial guidance and digital skills.
- Money and household bills.
- Jobs, apprenticeships and training.
- Digital skills.
- Mental health and wellbeing.
“Without digital skills I was feeling left behind. Now I’m able to keep in touch with people, create documents and manage my money.”
John
Clarion resident
Home safety
Essential home safety tips, including fire evacuation plans.
Clarion Housing policies
Find all the policies you might need during your time as a Clarion resident.
Condensation, damp and mould
Understand how you can manage damp, mould and condensation in your home or get in touch to report a issue.