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Register your online account for a chance to win £100

Use your Clarion account to quickly request repairs, contact us and make secure payments 24/7. Register for a chance to win a £100 Love2shop voucher. Terms and conditions apply.

Urgent call back request

Our contact centre is closed today from 12:30-13:30. If you need to contact us around something urgent please use our call back request form and we will aim to get back to you within 24 hours.

Register now for a chance to win a £100 voucher

Register your Clarion online account and opt in to the prize draw for a chance to win a £100 Love2shop voucher.

Each month, we run a prize draw for residents who register an online account. Simply opt in to the prize draw when you complete your registration for your chance to win.

The winners are announced each month on our website, Instagram and Facebook.

Find out about how to register

Our postal address

Clarion Housing Group, Reed House, Peachman Way, Broadland Business Park, Norwich, NR7 0WF.

Complaints

We aim to provide the best possible service but sometimes we can make mistakes or circumstances beyond our control affect our service. You can help us put things right by letting us know where our service falls down and how we can improve it.

Make a complaint

Download: Complaints Policy (pdf)

Read about our complaint handling code self-assessment

Our charitable foundation

Clarion Futures can help in lots of ways: from jobs and training to financial guidance and digital skills.

  • Money and household bills.
  • Jobs, apprenticeships and training.
  • Digital skills.
  • Mental health and wellbeing.

Find out more

“Without digital skills I was feeling left behind. Now I’m able to keep in touch with people, create documents and manage my money.”

John

Clarion resident

Can't see your query?

Email

We aim to reply within five working days.

Phone

0300 500 8000

Monday-Friday 8.30am-5pm (Wednesday 10am-5pm).