Help and guidance

Your Clarion online account

Manage payments, update your profile and request repairs 24/7, 365 days a year.

How we can help

See how we can offer you help and guidance on jobs, training and your personal finances.

Grants for work and business

Re:Work - up to £150 for a new job.
Re:Train - up to £1,000 for career-related training.
Business Start Up - up to £1,000 for starting or growing a business.
Business Re:Work - up to £250 for becoming self-employed.

StepChange: free debt helpline

StepChange provides a free, debt helpline – no matter how large or small your debts. They'll look at your financial situation, give you expert debt advice and recommend debt solutions to suit your situation. They can also help you set up and support your chosen repayment solution. Phone StepChange free on 0800 138 1111.

The StepChange website also has a range of advice, including a self-help option called Debt Remedy, which works out a personal debt action plan.

Go to StepChange

Take a 60-second debt test

Step Change also has a 60-second debt test that helps you see if you could benefit from debt advice.

Speech bubble. Text: If you are having trouble managing tell us as soon as possible. We can help.

Free debt guidance

Learn more about effective ways to manage debts.

Find out more

Digital skills checker

Try our simple, online game and see how you could improve your digital skills.

Test your knowledge on a range of digital skills, including using email, safe online shopping and searching for jobs online.

You’ll be able to see how you can develop your skills and even request training suited to you.

Digital skills game

Residents' Annual Report

Explore our new, interactive Residents’ Annual Report to see how we’re continuing to improve our services, in spite of the current coronavirus pandemic.

And discover our resident stories from across the country.

Read our Residents’ Annual Report