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Chat with us online

Our Virtual Assistant is here to help answer your questions 24/7. Our Live Chat service can put you in touch with one of our trained advisors during our opening hours.


0300 500 8000

Our phone lines are open from 8:30am -5pm Monday to Friday (10am - 5pm on Wednesdays).

Updating your details online

It’s important that we have your most up-to-date contact information, so we can help make sure your tenancy runs smoothly.

Updating your details is simple:

  1. go to
  2. log in and click on the button that says ‘Profile’
  3. tap on the information you’d like to update
  4. add the new details and select ‘Save’.

And you’re all done.