Business Administration apprentice - Harringey

This role is made available through our supply chain with Equans.

Equans is looking to hire a Business Administration Apprentice to support the business in managing systems and processes that underpin contractual and business obligations, helping to enhance service delivery. The apprentice will support the Business Support team with day-to-day activities, maintain accurate records for audit purposes, and assist in the effective operation of the Service Desk function.

Main Duties

• Prioritise workload and manage tasks effectively
• Use IT systems confidently and efficiently
• Handle emails, telephone calls and customer enquiries professionally
• Maintain confidentiality and accurate records
• Communicate effectively with colleagues, customers and external contacts
• Maintain organised filing and administrative systems
• Follow up on tasks and ensure issues are resolved promptly

Essential

Skills:

• Outlook efficient
• Dealing with telephone enquiries
• Organizational skills
• Excellent verbal and written communication skills
• Flexible and adaptable

Education:

• Educated to GCSE level or equivalent