We want to apologise to Clarion residents in Eastfields on our repairs performance, as there are some recent cases where we have fallen short of the standards they have a right to expect.
A newsletter was sent to all residents yesterday (Friday 11th June) setting out the action we are taking to address the problems and improve performance. Our immediate priority is to dedicate more staff to the estate, to increase the speed at which we complete both communal and individual repairs.
It has been reported on social media that we did not attend a public meeting held on the subject on the 11th June. We meet with our residents and local political representatives on a very regular basis, but the decision was taken not to attend this meeting because we learned that a TV film crew had been invited. We do not believe that a meeting with TV cameras rolling is the best forum to address residents concerns - our focus is on direct engagement with residents to address and resolve their issues.
The homes on the Eastfields Estate are coming to the end of their life and are in need of demolition and regeneration. Subject to approval from the council, our long-term regeneration programme will see the area transformed. Clarion will invest £1.3billion across three estates and build more than 2,500 new homes, including at least 700 for social rent