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Staff talking to residents

North

As a resident, you are the best person to tell us about where you live.

Task & finish group helping voice resident concerns at Bronte House.

You said:

In a task and finish group, we found out:

  • you were concerned about incorrect service charges, and wanted us to explain the costs
  • there were outstanding repairs, and Bronte House could do with general improvements.

We have:

The event was a success, and we have:

  • Removed caretaker illness from the service charges
  • Provided two, wall mounted fire-retardant noticeboards, one for each floor .
  • Carried out roof and drainpipe repairs.
  • Asked our contractors to decorate internally, and provide a fixed seating area.
  • Replaced the fencing around the estate and added lockable gates at the front of the building to provide access to the communal garden.
  • Replaced communal area flooring.

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