North London

More engagement with frontline teams

You said:

LiveSmart residents wanted more engagement with frontline teams.

We have:

Agreed and planned a Partnership Day at Minerva Lodge. The event was an opportunity for residents to meet face-to-face with Clarion staff, as well as other service providers. The day was a huge success, with positive feedback and outcomes. A Clarion resident said:

"Fantastic day. Everyone from Clarion is so helpful and friendly, hope to see you all here again soon."

Residents' meet-up1of1

More from North London

You said:

There is room for improvements on the estate, particularly the play area. You also wanted to meet with local Clarion teams.

We have:

Organised a pop-up event in the estate’s community centre and went door-knocking to talk with residents and understand their needs. We were aware of language barriers, so were joined by Bengali translators and two members of staff who helped chat with residents in their first language. As a result of the survey, we found half of the residents were interested in having a new play area installed. The other half were keen on new gym equipment. To make sure everyone’s needs are met, we will be installing both a play area and gym equipment as part of a Neighbourhood Local Offer. This will mean both children and adults can enjoy the facilities and engage in physical activity. Residents appreciated us being there and were happy to share any issues they were facing. We were able to listen and help where necessary.

Have your say

Discover the many ways you can share your views, get involved with your community and help improve our services.

Gas safety advice

Important information about gas safety, your annual check-up, and dealing with gas leaks.

Residents’ Annual Report

Read about our performance and the work we are doing with residents.

North London

More engagement with frontline teams

You said:

We have:

More from North London

Improvements to the estate’s play area

Welcoming a new LiveSmart Manager

Have your say

Gas safety advice

Residents’ Annual Report