Section 20 A new contract to provide Renewable Technology Services
We have issued a Notice of Proposal for a new contract for the provision of Renewable Technology Services.
The object of the Contract is to place with the service provider the sole responsibility for providing a fully inclusive repair and breakdown facility of Clarion’s renewable technology and electric source heating assets. The service provider shall provide a 24-hour, 365 days per year (366 for a leap year) fully inclusive breakdown service for the Contract Period to allow for breakdown or malfunction of any asset system and/or component part of an asset or system and the replacement of any components or system parts specified.
The Service Provider shall deliver an all-inclusive service delivery to the Client which is including and not limited to the following.
- list item
- Domestic Air Source Heat Pump
- Domestic Ground Source Heat Pump
- Domestic Exhaust Air Heat Pump (EAHP / NIBE)
- Wind
- Domestic Solar Photovoltaic
- Communal Solar Photovoltaic
- Unvented cylinders
- Solar Thermal
- Electric Boilers
- Domestic Thermal Heat Store
- Infrared Heating
- Underfloor Heating
Details of the contractor who will be operating in your area are included in your notice letter.
Have your say
Clarion has a duty to have regard to all written observations made within the consultation period.
To have your say on the proposal, you can send your comments and observations in writing to:
Email:
You can email your comments and observations to: s20.observations@clarionhg.com
Postal address:
Section 20 Team
Clarion Housing Group
Reed House
Peachman Way
Norwich
NR7 0WF
Online form:
You can submit your comments and observations using the form below:
If you wish to make formal observations, they must be in writing and received before 17th April 2026.