Clarion Housing – Our Self-Assessment
We've recently carried out a self-assessment and the purpose is to use the learnings to improve our services. Our self-assessment sets out the areas how we comply with the Housing Ombudsman code and the actions we’re taking to improve how we handle and learn from customer feedback.
Download: Clarion Housing Group: Complaint Handling Code Self-Assessment – December 2020 (pdf)
Clarion Housing policies
All the policies you might need during your time as a resident.