Clarion Housing – Our Self-Assessment

We've recently carried out a self-assessment and the purpose is to use the learnings to improve our services. Our self-assessment sets out the areas how we comply with the Housing Ombudsman code and the actions we’re taking to improve how we handle and learn from customer feedback.

Download: Clarion Housing Group: Complaint Handling Code Self-Assessment – December 2020 (pdf)

Clarion Housing policies

All the policies you might need during your time as a resident.

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Contact us

Find out quick and easy ways to get in touch with us.

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Social tenants

Everything you need to know about social tenancies.

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Our group sites

Clarion Housing Association Limited is registered with Regulator of Social Housing (4865); and is a Charitable Community Benefit Society under the Co-operative and Community Benefit Societies Act 2014 (7686) and affiliated to The National Housing Federation, and g15 (London’s 15 largest housing associations). VAT no 675646394. Clarion Housing Association Limited’s registered office is at Level 6, 6 More London Place, Tooley Street, London SE1 2DA.