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Register your online account for a chance to win £100

Use your Clarion account to quickly request repairs, contact us and make secure payments 24/7. Register for a chance to win a £100 Love2shop voucher. Terms and conditions apply.

Complaint Handling Code Self-Assessment

We've recently carried out a self-assessment and the purpose is to use the learnings to improve our services. Our self-assessment sets out the areas how we comply with the Housing Ombudsman code and the actions we’re taking to improve how we handle and learn from customer feedback.

Download: Clarion Housing Group: Complaint Handling Code Self-Assessment - December 2021 (pdf)

Download: Clarion Housing Group: Complaint Handling Code Self-Assessment – December 2020 (pdf)

Clarion Housing policies

All the policies you might need during your time as a resident.

Contact us

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Social tenants

Everything you need to know about social tenancies.