Each year, we review our rents in line with national guidelines. How your rent is reviewed depends on your tenancy type and a range of factors, including your property type, property size, and the date your tenancy started.
These factors may influence how your rent changes each year and why your rent may differ from others in your neighbourhood.
Below, you will find information about the rent reviews for the year beginning 1 April 2024. These will be communicated to residents throughout February 2024. You can also find information about service charges and what to do if you are having problems paying.
If you need to check your tenancy type, please contact us.
Rent reviews 2024
Social rent tenancies
It is our responsibility to review your rent each year and to make sure it is charged at a level that is fair to you and allows us to continue to provide our services, including repairs. We are a registered charity, and all our income is re-invested into Clarion homes and our services.
Rent increases are based on the level of inflation in the previous September (in this case September 2023), plus a further 1%.
This year, the CPI (Consumer Price Index) level of inflation was 6.7% in September, so your rent will be increasing by 7.7%.
We understand that the cost of living continues to be tough, and this was not an easy decision for us to make. The need for an increase reflects the many of the goods, materials, and services that we need to provide to our residents increasing in price faster than inflation.
Our priority is to keep your rents as low as possible, while still being able to invest in Clarion homes, communities, and provide a good quality repairs service. Your rent continues to be lower than the average for an equivalent property in the private rented sector.
Secure rent tenancies
If you have a secure rent tenancy, you have a registered fair rent set by the Valuation Office Agency, which is re-registered every two years.
Your rent will be increased by 7.7%.
However, your gross rent (rent and service charges combined) will be capped at the registered fair rent if the increase exceeds the amount set by the Valuation Office Agency.
Affordable rent tenancies
If you have an existing affordable rent tenancy, your rent will increase by 7.7% from April 2024.
Shared ownership rents
If you are a shared owner, the amount of rent you will be charged is based on the share of the property Clarion owns.
Your lease provides for the rent to be increased based on the annual increase in a measure of inflation known as the Retail Price Index, plus an additional uplift.
Garage / parking spaces / sheds
The charges for these will increase by 8.9% from April 2024.
Having problems paying your rent?
If you are struggling to pay, please phone us on 0300 500 8000.
It is important to talk to us as soon as possible if you are having any difficulty. Our team of expert benefits advisors can guide you through your options and make sure you are getting the money you are entitled to, including advice on how to apply.
Our Guideline team also offers free, practical, and confidential financial guidance to help you keep on top of your rent and household bills. They can also put you in touch with our other services, including helping you get online, or support finding a job, developing skills or training.
For more information on services charges, read our FAQs below.
How are my service charges calculated?
Description of Service Charges
Our Description of Service Charges, below, should be able to assist you in understanding the items on your service charge breakdown, but please get in touch if you would like to query the services, or charges stated.
National Fraud Initiative
We are required by law to protect the public funds we administer. We may share information provided to us with other bodies responsible for auditing or administering public funds, or when undertaking a public function, in order to prevent and detect fraud.
We regularly participate in the National Fraud Initiative. This is a data matching exercise to assist in the prevention and detection of fraud. Data matching involves comparing computer records held by one body against other computer records held by the same or another body to see how far they match. This is usually personal information.