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If you have any gas appliances in your home it is important you are aware that there are risks associated with these. To ensure your gas appliances are safe and fit to use we need to carry out yearly safety checks in your home.
Remember at any time if you smell gas or suspect carbon monoxide poisoning call National Grid free on 0800 111 999.
There are potential risks associated with gas appliances such as poor gas fittings, blocked chimneys/flues, appliances not burning the gas properly or not shutting off properly if a fault occurs.
You should never:
If you have any gas, oil or solid fuel appliances (i.e. wood, charcoal, peat coal, hexamine fuel tablets, etc.) in your home, by law we must visit you at least once a year to carry out a safety check. We still need to check your appliances even if you aren’t using them.
Common gas and oil appliances:
Our contractors will contact you to make an appointment up to 10 weeks before the anniversary date of your previous check. This is to ensure we carry out the safety check once a year.
If a gas safety check has not been carried out in your home in the past twelve months please contact your gas contractor.
You must let our engineers into your home to carry out your gas service. It is in your best interest to get your home checked. If you do not allow us access you are putting your life and those of your family and neighbours at risk. It is a condition of your tenancy agreement to allow us access for gas servicing, so if you do not we will take legal action against you.
The engineer visiting you will show you their company identification and their Gas Safe ID card. By law, gas engineers must be listed on the official Gas Safe Register. All of our contractors are registered with the Gas Safe Register but if you are not sure whether they are genuine you can call the Gas Safe Register on 0800 408 5500.
Yes, the contractor will carry out a basis safety check of these appliances although this doesn’t remove your obligation to have these appliances serviced and maintained .
If the contractor does discover safety concerns they are required by law to make the appliance safe; this may include disconnecting the appliance from the gas supply. If this does prove to be the case you will be provided with a report that explains what must be done to connect the appliance back safely. Make sure you always appoint a Gas Safe registered contractor to do so.
Remember, gas engineers must be qualified and registered. You can check whether an engineer is Gas Safe registered by calling Gas Safe Register on 0800 408 5500.
When any fuel is burned a small amount of carbon monoxide (CO) is produced. CO is a poisonous gas but it is normally generated in such small quantities that it does not pose a risk to health.
The potential for CO to be produced in harmful quantities is increased significantly if the appliance that uses the fuel is not maintained regularly. Sources can include cookers, heaters, gas tumble dryers, hot-water heaters and fireplaces.
Danger signs to look out for include yellow or orange flames (except for fuel effect fires, which display this colour flame), soot or stains around the appliance and pilot lights that frequently blow out.
If you do not have a CO detector at your property please contact your Gas Contractor and we will make arrangements for one to be installed. During the annual service our contractors will test the smoke detectors and carbon monoxide detectors that are in the property, this is another good reason for allowing access for the gas service.
If you suspect that you or someone else is suffering from the effects of carbon monoxide you should immediately switch off any fuel burning appliances and seek urgent medical help.
Please remember, never: