Discover simple, practical ways to look after your home and explore our range of helpful DIY videos – from unblocking a sink to turning off your water supply.
Annual gas safety check
If you have gas heating or appliances in your home, our approved local gas contractor has to give them a safety inspection every year. If you haven’t had a gas safety check in the last 12 months, please request an appointment with your local gas contractor.
What to do if you smell gas
If you smell gas, suspect a gas leak, or think there may be a carbon monoxide leak, phone the National Gas Emergency Helpline on 0800 111 999.
Request a repair online
You can request a repair online for a time that suits you. Please know that you’ll need an online account set up to be able to do this. You can access your account by selecting the ‘My account’ button at the top right side of the web page. Read our online account guide page for help registering.