How can we help?
Live chat
Use our virtual assistant 24/7 or our live chat service Mon-Fri 8.30-20.00 (Wed 10.00-20.00) and between 10.00-14.00 on Saturday and Sunday.
Emergency repairs
0300 500 8000
This number is for emergency repairs only due to our IT systems issue.
Everything you need to know about service charges.
Payment advice and options, including how to set up a direct debit.
See how we can help if you're struggling with your payments.
