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Ways to pay

Find out about the simple ways to make payments, including direct debit and using your Clarion online account.

Paying your rent or service charges

It is important that you continue to make your rent payments. This includes any charges you are responsible for, such as service charges. 

Our payment methods include:

  • your Clarion online account
  • PayPoint (using your allpay card)
  • Standing Order
  • Bank transfer
  • Direct Debit
  • phone our Customer Services Team.

Direct Debit

We recommend that you pay your charges by Direct Debit as this is the quickest and safest way to make payments. This is a flexible service, and you can arrange for payments to go out for any day. Payments can be made on a weekly, fortnightly, four weekly, calendar monthly, half yearly or annually basis.

If you wish to pay by Direct Debit, please call us on 0300 500 8000 and we can set this up for you.

Information for customers who pay via Clarion Direct Debit

We are pleased to inform you that from May 2023 we'll be moving all Direct Debit payments to allpay. Allpay is an external organisation who are expert in this area. They already provide us with several payment services.

The move to allpay will offer flexibility to you, our customers, to give you more control over your finances.

If you currently pay by Direct Debit, you'll have received communication from allpay Limited. This information confirms your collection amount and date. The collection date should be the same. The amount will only be different if your charges have recently changed.

If you have any queries on the move to allpay, please email us on


Pay using your Clarion online account

If you have a Clarion online account you can continue to make payments through your online account.

It is safe and secure to do this, simply log in and follow the make a payment video instructions supplied here.

Make a payment

To register for an online account, please click the button below.

Register for an online account

Pay by standing order

Standing orders are automatic payments similar to direct debits, but your bank is responsible for sending your rent to our account.

To set up a standing order, you need to contact your bank and give them our bank account details. To get our bank account details, please contact us through live chat.

Can't see your query?

Chat with us online

Our Virtual Assistant is here to help answer your questions 24/7. Our Live Chat service can put you in touch with one of our trained advisors during our opening hours.


0300 500 8000

Our phone lines are open from 8:30am -5pm Monday to Friday (10am - 5pm on Wednesdays).