Ways to pay
Find out about the simple ways to make payments, including direct debit and using your Clarion online account.
Paying your rent or service charges
It is important that you continue to make your rent payments. This includes any charges you are responsible for, such as service charges.
Our payment methods include:
- your Clarion online account
- PayPoint (using your allpay card)
- Standing Order
- Bank transfer
- Direct Debit
- phone our Customer Services Team.
What to do if you're having trouble paying
Anyone can have problems paying their rent and service charges from time to time, and we help support people who are facing this.
If you're struggling to pay, please phone us straight away on 0300 500 8000.
It's always best to talk to us as soon as possible, because if things get out of hand you could risk losing your home. However, if we know what's going on we can help you take steps that could stop that from happening.
We can talk you through your options and may refer you to a specialist agency for free advice on money, debt, or benefits.
Pay using your Clarion online account
If you have a Clarion online account you can continue to make payments through your online account.
It is safe and secure to do this, simply log in and follow the make a payment video instructions supplied here.
To register for an online account, please click the button below.
Register for an online account
Removing a payment card
Removing a bank card can be done easily through your online account.
Once logged in to your online account you’ll see your account summary and balance. To remove a payment card you must have an amount on the balance.
From there, type in the amount you wish to pay and select the ‘Pay now’ button.
You’ll be taken to the payment options page, where you’ll see a ‘manage cards’ button at the top.
If you're looking at this web page on your mobile and can't see this button, turn your phone landscape.
After tapping the button you'll be able to see a list of payment cards you’ve previously added.
To remove one, click on the card you’d like delete and tap ‘Confirm’.
