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Digital Champions

Inspire and motivate others to get online and gain digital skills.

Become a Digital Champion

As a volunteer Digital Champion, you'll help people gain vital digital skills and learn to use mobile phones, tablets, and computers. These skills allow them to safely access online services. It is also a great way to connect with a wider range of people in your community.

Joining the team allows you to:

  • make new friends

  • develop your own communication skills

  • make a difference

  • gain invaluable work-related experience.

You'll work with a wide range of people in a variety of settings. This might include community centres, sheltered housing schemes,  and job clubs.

Anyone can be a Digital Champion, no matter your background, age, or ability. All are welcome.

You will help others with their: 

  • online shopping and internet safety

  • emails, texts and social media

  • video calling

  • streaming services, like BBC iPlayer and Netflix

  • digital CVs and online job searches.

“Being online can make such a difference to people in so many ways. It’s been great going from a learner myself to being able to share my knowledge with others”


Digital champion

Find out more about Hilary’s story

Meet Hilary, Digital Champion of the Year

Hilary is a Clarion resident. She volunteers as a Digital Champion at one of our LiveSmart schemes for older people. In 2019, Hilary was named Clarion Futures Digital Champion of the Year. The award recognises the outstanding efforts of our Digital Champions.

Hilary spends two days a week helping residents to get online and develop digital skills. She works with a range of residents, including those with:

  • sight impairments
  • epilepsy
  • arthritis
  • depression.

Her friendly manner gives learners the confidence to use their new digital skills. This in turn helps them to stay in touch with family members and use online services - all of which enriches their lives.

What you need to know

You don't need to be a technical whizz to become a Digital Champion. You just need to be over the age of 18 and pass a basic DBS check.

You'll receive training on:

  • safeguarding
  • internet safety
  • the best way to work with your learners.

After this, we’ll give you an induction and match you with possible placements.

We'll provide support whenever you need it and you'll be part of our country-wide network of Digital Champions. There you'll be able to find help, advice, and support from other Digital Champions.