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Help with your tenancy

See how our tenancy sustainment service can help your tenancy run smoothly.

From time to time, you might find it difficult to manage your tenancy.

You might require specific information, need help with a particular concern, feel overwhelmed with financial concerns, or worried you might lose your home.

Our sustainment service is here to help you get things back on track with help in a range of areas.

  • Access to support from different organisations.
  • Help applying for charity grants to support you in your home or day-to-day life.
  • Assistance in managing your tenancy and home.
  • Help with your wellbeing and living safely.

When to use our sustainment service

Don’t wait until you’re in a crisis to contact us.

Our dedicated experienced officers are here to help at all stages, so that everyone who’s a Clarion tenant gets to enjoy living in their home for as long as they want, without any problems or tenancy breaches.

Last year, we helped over 600 families with crisis intervention.

If you’d like help, or want to find out more about our tenancy sustainment service, please phone us on 0300 500 8000 – or fill in our simple online form.

Contact us

“Without digital skills I was feeling left behind. Now I’m able to keep in touch with people, create documents, and manage my money.”

John

Clarion resident

Our charitable foundation

Clarion Futures can help you in lots of ways. We offer support in many areas, including:

  • money and household bills
  • jobs, apprenticeships, and training
  • digital skills
  • mental health and wellbeing.

Find out more about Clarion Futures

StepChange: free debt helpline

StepChange provides a free, debt telephone helpline that's open to everyone. You can use their service no matter how large or small your debts. They look at your financial situation, give you expert debt advice and recommend debt solutions to suit you.

They can also help you set up and support your chosen repayment solution or help you apply for the Breathing Space scheme. This scheme offers 60 days no fees / interest or contact from your creditors whilst you activate a debt solution.

You can call StepChange free on 0800 138 1111.

The StepChange website also has a 24/7 online debt help service. This service allows you to work out a personal debt action plan at a time that suits you.

Visit the StepChange website