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Help with benefits

Discover help understanding and accessing benefits, including Universal Credit.

Welfare Benefits Advisory Service

Sometimes it can be difficult to understand what benefits you’re entitled to. This is partly because the rules can change often, like the introduction of Universal Credit, or changes to the bedroom tax and the benefit caps.

Our Welfare Benefits Advisory Service is made up of expert advisers who can help you get to grips with your benefits. Last year we helped our residents access an extra £1m in benefits.

Benefits calculator

Find out which benefits you can claim with our simple, online benefits calculator. You’ll also be able to find out how much better off you’ll be in work.

It’s free to use, takes just a few minutes and is completely anonymous.

Use our benefits calculator

I love nothing better than being able to tell someone they’re eligible for more.

Geraldine

financial guidance officer

How we can help

Clarion Futures can help in lots of ways: from jobs and training to financial guidance and digital skills.

  • Money and household bills.
  • Jobs, apprenticeships and training.
  • Digital skills.
  • Mental health and wellbeing.

Contact us

When should I check my benefits?

If your circumstances have changed, it’s worth checking out that you’re still getting the right benefits. This might be when you’ve had a change in your income, lose someone close to you and become bereaved, become disabled or start working as a carer.

Find out more about benefits on the government website 

What about ‘old-style’ benefits?

Universal Credit has now replaced ‘old-style’ benefits for everyone of working age (under 66). That means that with very few exceptions, income support, jobseekers allowance, tax credits, housing benefit, and employment and support allowance can no longer be claimed.

Moving to Universal Credit

If you’re still in receipt of an ‘old-style’ benefit, then you can expect to be moved to Universal Credit at some point in the near future.

Claiming Universal Credit is usually done online, but if you need support, you can call the Universal Credit helpline on 0800 328 5644.

Find out about claiming Universal Credit on the Citizens Advice website

Useful websites

Age UK: advice on benefits for older people

Carer’s UK: advice on benefits for carers

Shelter: advice on benefits for people struggling with poor housing and homelessness