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Become a digital champion

Find out how you can develop your skills and help people in your community to get online.

As a volunteer digital champion, you’ll help people learn to use mobile phones, tablets and computers so they can benefit from the internet and access online services safely. It’s also a great way to meet people and develop your own skills. 

How you can help 

  • Online shopping and internet safety.
  • Email, texts and social media.
  • Video calling.
  • Streaming services like BBC iPlayer and Netflix.
  • Digital CVs and online job searches. 

Anyone can be a digital champion – our current volunteers include Clarion residents, university students and retired people.

Being a digital champion is a great way to connect with your community and make new friends, as you get to work with a broad range of people in different settings, from community centres to sheltered housing schemes and job clubs.

It’s also a great way to develop your own work and communication skills while gaining valuable work-related experience. 

How to apply 

If you’d like to be a digital champion, please email our Clarion Futures Digital team. A member of our team will then contact you to talk about your digital skills and to discuss the scheme in more detail.

You need to be over 18, and before you start you’ll need to pass a basic DBS check.

Email now

Training and support

To become a digital champion, you don’t need to be a computer expert; you just need a passion for helping other people.

You’ll be provided with training on safeguarding, internet safety and the best way to work with your learners. After this, we’ll give you an induction and match you with possible placements.

We’ll support you whenever you need and you’ll also be part of our network of digital champions across the country, who can offer help, advice and support. 

Meet Hilary – award-winning digital champion

Hilary is a Clarion resident who volunteers as a digital champion at one of our LiveSmart schemes for older people. In 2019, her outstanding efforts were recognised when she was crowned Clarion Futures Digital Champion of the Year. 

Hilary spends two days a week helping residents to get online and develop digital skills. She works with a range of residents, including people with sight impairments, epilepsy, arthritis and depression.

Her calm, friendly manner gives learners the confidence to use new technologies on their own. This enables them to see how digital skills can enhance their lives – helping them to stay in touch with family members, as well as to use online services.

“Being online can make such a difference to people in so many ways. It’s been great going from a learner myself to being able to share my knowledge with others,” says Hilary.

Find out more about Hilary’s story

Being online can make such a difference to people in so many ways.


volunteer digital champion