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CGI render of the exterior of a block of flats at Eastfield Square, Mitcham.

Regeneration FAQs

Take a look at our frequently asked questions about regeneration projects and how they may affect you.

As a resident, our priority is to move you from your current home to your new home directly.

In some cases you may need to move into a temporary home. If this happens to you, we’ll give you as much notice as possible and ensure your temporary home matches your current home as closely as possible.

Moving in to temporary accommodation


Resident homeowners

Non-resident homeowners

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Chat with us online

Our Virtual Assistant is here to help answer your questions 24/7. Our Live Chat service can put you in touch with one of our trained advisors during our opening hours.


0300 500 8000

Our phone lines are open from 8:30am -5pm Monday to Friday (10am - 5pm on Wednesdays).