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Share your views, get involved in community networks and activities, and have your say on services locally, regionally and nationally.
To get involved, you don’t any need previous experience: just enthusiasm and a desire to improve services. If you want to get involved, full training will be provided and all reasonable expenses will be paid for your involvement.
Getting involved means you can influence services and make a real difference. It’s also a great way to meet new people – and can even help you develop work-related skills, improve your digital skills and gain volunteering experience.
Work with our repairs, estate services and neighbourhood teams to inspect services, such as cleaning, gardening and communal repairs.
Meet with small groups of residents to collect information and experiences on specific topics and service areas.
Make a difference in your community, while gaining experience and sharing your views.
Work with Clarion staff to review, monitor and make recommendations for property service improvements.
Work in partnership with independent members and Clarion staff to scrutinise our services and make recommendations for improvements to the Clarion Housing Association board of directors.
In 2019, the ASB service improvement group looked at how people find information and report problems. Working with Clarion’s digital team, they looked at how people think, feel and behave when worried about antisocial behaviour. This identified different ways people search for information and try to resolve problems.
As a result, website improvements were made, providing clearer ASB advice and a new reporting form. A social media campaign then highlighted different aspects of support and advice.
Help improve service delivery and how we manage and maintain homes on the board that is also responsible for ensuring we meet legal and financial requirements.
Work with Clarion staff to review policies and procedures, set standards, monitor performance and shape how services are delivered.
Get involved via email by responding to surveys and sharing your opinions on policies and publications for residents – helping to ensure all our documents are easy to understand.
Have your say on how services impact community groups through our national networks: Clarion 55 (for people over 55), Clarion Ability Network (for people with disabilities) and Out and About, our LGBT+ network. National ambassadors: for 16-25-year-olds Become a national ambassador and help improve our services for young people across the country.
If you’d like to find out more about getting involved locally, regionally or nationally, please email our resident involvement team.