Help with bills

Clarion Futures is our charitable foundation and can help you in lots of different ways. We offer support in many areas, such as:

• money and household bills
• jobs, apprenticeships, and training
• digital skills
• mental health and wellbeing.

Find out more about Clarion Futures

Water costs make up a big part of your energy bills. For example, if you use gas heating, 15% of that bill will be due to water.

Get a water meter

Getting a water meter fitted is free. The meter will measure how much water you use, so you only pay for that amount.

Your water company can advise you if a water meter is right for your home.

Get help from your water supplier

Water companies offer help for customers with specific needs, including cheaper rates if you’re on a low income or you need to get priority water because your mains are disrupted.

If you already have a meter, but are using lots of water because you have three or more children or a medical condition, you can ask your water company to join a WaterSure scheme. This caps your bills, no matter how much water you us.

If you’re on a low income or claiming benefits, you may be entitled to things like council tax support, help with health costs, or free school meals. Click on the links below to find out:

• about council tax support
• if you qualify for NHS Help with Health Costs
• how to apply for free school meals

The independent Money Helper website has a simple online budget planner that can be really helpful. It shows what you can afford and how you may be able to save money.

Money Helper budget planner

Help for vulnerable residents

If you’re a vulnerable resident, you might be entitled to additional help.

Priority services registers

Your utility supplier can add you to a confidential register for vulnerable people. This means you can get additional help, especially in an emergency.

This may include having meter readings taken on your behalf, ensuring prepayment meters are easy to access, and getting priority help in a power cut.

Living with cancer and paying bills

If someone in your home is living with cancer, you can get advice on accessing energy schemes and financial grants from Macmillian Cancer Support.

To get support with any of the areas mentioned above, submit a contact form and one of our Clarion Futures support team will be in touch.

Before you complete the form, please note that:

• you must be a Clarion resident
• Clarion Futures is unable to answer questions about Housing Benefit, rent changes, and repairs.