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Help with benefits

We can help you to understand what you are entitled to, how to access it, and challenge decisions you think may be wrong.

Welfare Benefits Advisory Service

Sometimes it can be difficult to understand what benefits you’re entitled to. This can be because the rules often change, like the introduction of Universal Credit or adjustments to the bedroom tax and benefit caps.

Our Welfare Benefits Advisory Service is made up of experts who can help you understand your benefits. Last year alone we helped our residents access an extra £1m in benefits.

Benefits calculator

Find out which benefits you can claim with our simple online benefits calculator. You’ll also be able to find out how much better off you’ll be in work.

It’s free to use, takes just a few minutes and is completely anonymous.

Use our benefits calculator

I love nothing better than being able to tell someone they’re eligible for more.


financial guidance officer

Get help from our charitable foundation

Clarion Futures is our charitable foundation and can help you in lots of different ways. We offer support in many areas, such as:

  • money and household bills
  • jobs, apprenticeships, and training
  • digital skills
  • mental health and wellbeing.

Find out more about Clarion Futures

When should I check my benefits?

If your circumstances have recently changes, it's worth checking that you're still getting the right benefits.

Changes can include: 

  • your income
  • losing someone close to you and becoming bereaved
  • becoming disabled
  • starting work as a carer.

Find out more about benefits on the government website 

What about ‘old-style’ benefits?

Universal Credit has now replaced the ‘old-style’ benefits for everyone of working age (under 66).

That means that with very few exceptions, income support, jobseekers allowance, tax credits, housing benefit, and employment and support allowance can no longer be claimed.

Moving to Universal Credit

If you still receive an ‘old-style’ benefit, then you can expect to be moved to Universal Credit at some point in the near future.

Claiming Universal Credit is usually done online, but if you need support, you can call the Universal Credit helpline on 0800 328 5644.

Find out about claiming Universal Credit on the Citizens Advice website 

Useful websites

Age UK: advice on benefits for older people

Carer’s UK: advice on benefits for carers

Shelter: advice on benefits for people struggling with poor housing and homelessness

Get support from Clarion Futures

To get support with any of the areas mentioned above, submit a contact form and one of our Clarion Futures support team will be in touch.

Before you complete the form, please note that:

  • you must be a Clarion resident
  • Clarion Futures is unable to answer questions about Housing Benefit, rent changes, and repairs.