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Payments, rents and charges

Discover simple ways to make payments and see how we can help if you’re having problems paying.

Ways to pay

How to manage your regular household payments

Discover a range of simple payment options and advice, including how to set up a direct debit.

Find out more

Making payments online

Your online account is a safe and secure way to pay your rent within minutes.

Making a payment online is easy:

  1. go to
  2. log in and you'll land on the ‘Account summary’ page
  3. tap on the ‘Make a payment’ button under your current balance
  4. type in the amount you want to pay and select ‘Pay now’.

And you’re all done.

Annual rent review

Each year, we review our rents in line with national guidelines. How your rent is reviewed depends on your tenancy type and a range of factors, including your property type, property size and the date your tenancy started.

These factors may influence how your rent changes each year and why your rent may differ from others in your neighbourhood.

Find out more about annual rent reviews

How we can help

See the support we offer on jobs, training and your personal finances.

Find out more

I don't think I would have been able to do this on my own, but Clarion were there to help me.


Clarion resident

Read Michelle's story