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Ways to pay

Find out about the simple ways to make payments, including direct debit and using your Clarion online account.

Paying your rent or service charges

It is important that you continue to make your rent payments. This includes any charges you are responsible for, such as service charges. 

Our payment methods include:

  • your Clarion online account
  • PayPoint (using your Allpay card)
  • Standing Order
  • Bank transfer
  • Direct Debit
  • phone our Customer Services Team.

Clarion Direct Debit

We are pleased to inform you that we will be restarting collection of Clarion Direct Debits payments from the 18th January 2023. You'll receive an advanced Direct Debit letter from us after 8th December 2022. This gives you more than the minimum of 10 days’ notice of collection.

It is important that you continue to pay your rent and service charge amounts until your collection date. This includes any arrears that you may have accrued.

If you wish to pay by Direct Debit then please contact us on 0300 500 8000.

Pay using your Clarion online account

If you have a Clarion online account you can continue to make payments through your online account.

It is safe and secure to do this, simply log in and follow the make a payment video instructions supplied here.

Make a payment

To register for an online account, please click the button below.

Register for an online account

Pay by standing order

Standing orders are automatic payments similar to direct debits, but your bank is responsible for sending your rent to our account.

To set up a standing order, you need to contact your bank and give them our bank account details. To get our bank account details, please contact us through live chat.

Can't see your query?

Chat with us online

Our Virtual Assistant is here to help answer your questions 24/7. Our Live Chat service can put you in touch with one of our trained advisors during our opening hours.


0300 500 8000

Our phone lines are open from 8:30am -5pm Monday to Friday (10am - 5pm on Wednesdays). Full details of opening times during festive holidays can be found on the contact us page.