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Repairs and maintenance video guides

All major repairs will require our assistance, however some simple repairs can be carried out without needing to request a repair.

Find out how you can perform repairs in your home correctly and safely.

Plumbing Videos

  • How to turn off your water supply.
  • How to unblock a sink.
  • How to replace a shower head.

DIY Repairs Videos

  • How to replace the batteries in your smoke alarm
  • How to tighten a door handle
  • How to restart a boiler

Heating and condensation issues

  • How to spot damp and mould in properties
  • How to use a modern storage heater  

How to turn off your water supply

If you discover a burst pipe, you can turn off your water supply using the water shut-off valve, also known as the stopcock, which is usually located under the kitchen sink or in a cupboard.

This video will show you how to turn off your water supply in the event of an emergency.

How to unblock a sink

If your sink isn’t draining properly, you will need to unblock it.

This video will show you how to unblock your sink.

You will also need a plunger, a dish cloth and some kitchen gloves.

How to replace a shower head

If your shower head is not working correctly, it will need to be replaced.

This video will show you how to replace a shower head in your bathroom quickly and easily.

You will also need to purchase replacement shower head that is compatible to your shower hose.

How to replace the batteries in your smoke alarm

You should aim to test your smoke alarms at least once a month to ensure they are working correctly.

Most batteries will need to be replaced every six months, while the smoke detector should be replaced every decade.

This video shows you when and how to change the batteries in your smoke alarm. You will also need a screwdriver.

How to tighten a door handle

You shouldn’t leave a door handle loose for too long otherwise it can damage the handle or the door.

This video will show you how to tighten any door handles in your home that have become loose, you will also need a screwdriver.

How to restart a boiler

This video explains why your boiler may experience a lock out and what you can do to resolve it.

Damp and mould in properties

This video explains the causes of damp and mould in properties, how you can spot it and what to do if it starts appearing in your home.

Learn more about damp and mould in properties here.

 

How to use a modern storage heater

In our homes, we have two different types of storage heaters. The modern storage heaters features an LCD display tab and the older storage heaters only have two buttons.

This video explains some of the features of a modern storage heater, as well as how to operate the boost setting when it gets cold in your home.

Learn more about your storage heater here.

How to spot a faulty hot water system

If your property’s heating system is stored in the roof and has a storage tank, then there’s a small but potentially serious risk of it becoming faulty. This can lead to your water becoming dangerously hot. Make sure you’re prepared by knowing what to look out for.

Warning signs

  • Unusually hot water.
  • Excessive noise from the hot water tank.
  • Steam rising from the cistern or tank.

If your hot water system is showing these signs please request a repair.