Repairs and maintenance video guides
All major home repairs will need our help. But if they are simple enough, you can carry them out yourself.
Find out how to make repairs in your home correctly and safely.
- How to turn off your water supply.
- How to unblock a sink.
- How to replace a shower head.
DIY Repairs Videos
- How to replace the batteries in your smoke alarm
- How to tighten a door handle
- How to restart a boiler
Heating and condensation issues
- How to spot damp and mould in properties
- How to use a modern storage heater
Dealing with damp and mould
This video explains the causes of damp and mould in your home, how you can spot it, and what to do if it starts appearing.
Learn more about damp and mould in properties here.
How to turn off your water supply
If you discover a burst pipe, you can turn off your water supply using the water shut-off valve, also known as the stopcock. This is usually located under the kitchen sink or in a cupboard.
This video will show you how to turn off your water supply in the event of an emergency.
How to unblock a sink
If your sink isn’t draining properly, you will need to unblock it.
This video will show you how, along with the items you'll need to do it.
How to replace a shower head
If your shower head is not working correctly, it will need to be replaced.
This video will show you how to do it, quickly and easily.
How to replace the batteries in your smoke alarm
You should test your smoke alarms at least once a month to make sure they are working correctly.
Most batteries will need to be replaced every six months, while the smoke detector should be replaced every 10 years.
This video shows you when and how to do it.
How to tighten a door handle
You shouldn’t leave a door handle loose for too long, as it could damage the handle or the door.
This video will show you how to tighten any door handles in your home that have become loose.
How to restart a boiler
This video explains why your boiler may experience a lock out and what you can do to resolve it.
How to use a modern storage heater
In our homes, we have two different types of storage heaters. The modern storage heaters feature an LCD display tab and the older storage heaters only have two buttons.
This video explains some of the features of a modern storage heater, as well as how to operate the boost setting when it gets cold in your home.
You can also learn more about your storage heater here.
How to spot a faulty hot water system
If your property’s heating system is stored in the roof and has a storage tank, then there’s a small but potentially serious risk of it becoming faulty. This can lead to your water becoming dangerously hot. Make sure you’re prepared by knowing what to look out for.
- Unusually hot water.
- Excessive noise from the hot water tank.
- Steam rising from the cistern or tank.
If your hot water system is showing these signs please request a repair.