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Heating, boiler and gas repairs

Find out how to book a gas repair and learn how we keep your home safe.

We use specialist local contractors to keep your gas supply, heating and appliances in good condition and working safely. These local teams will:

  • repair your gas, oil or solid fuel (wood or coal) heating system
  • repair your boiler, gas meter and pipework in your home
  • maintain appliances we own, such as gas cookers and fires.

You’re responsible for maintaining gas appliances bought and installed by you, or left by a previous tenant. But we will inspect these for you during our annual safety checks.

Gas leaks

If you smell gas or think there may be a carbon monoxide leak phone the National Gas Emergency Helpline on 0800 111 999. Full details about what to do if you smell gas are available on the National Grid website.

Request a heating, boiler or gas repair

The quickest and easiest way to book a heating, boiler or gas repair is to log in to your Clarion Housing online account. This means we can deal with your repair as quickly and effectively as possible.

Log in

Find your local gas repair contractor
You can also arrange a heating, boiler or gas repair by contacting the contractor we use in your area. Please enter your postcode to find the right gas repair contractor for you.

Find your local contractor

Please enter your postcode to find your local gas repair contractor.

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Annual gas safety check

We’re legally bound to conduct annual safety checks to your gas, oil or solid fuel heating system. If you haven’t had a safety check or a letter about one in the last 12 months, please phone our customer services team on 0300 500 8000.

Find out more about annual gas safety checks


Request a repair

You can quickly request a repair online using our easy repairs diagnosis tool or you can call us.

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DIY repair guides

Carry out a simple repair yourself by watching our step by step videos.