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If your home has a gas, oil or solid fuel heating system then Clarion Housing is legally obligated to service this system every year to ensure your gas appliances are safe and fit for use.
This includes appliances such as your meter, boiler, cooker and fire, plus any gas pipework that may be present in your home.
Remember at any time if you smell gas or suspect carbon monoxide poisoning call National Grid free on 0800 111 999.
This includes appliances such as your meter, boiler, cooker and fire, plus any gas pipework that may be present in your home. Carrying out this annual gas safety check means we can make sure that firstly, your gas is safe for you to use. Every year in the UK, thirty people die due to carbon monoxide poisoning from an unsafe gas appliance. Secondly that everything is working efficiently and correctly, so that you aren’t paying too much in your bills and you are less likely to have a boiler breakdown. After our engineers have completed the check you will receive a certificate called a Landlord’s Gas Safety Record which confirms the results of the check. Clarion Housing is also given a copy of this certificate and we store it as part of our property records.
You will get a first letter telling you that your service is due soon up to nine weeks before the actual due date. Our contractor will also then send you a letter with a suggested appointment date which will be no later than 6 weeks prior to the due date. The reason we try to complete the checks so early is because as mentioned previously, this is a legal requirement. There are serious consequences for both Clarion Housing as an organisation and you as an individual if the check becomes overdue. Therefore we try to give everyone plenty of time to organise the work to be done, just in case there are unforeseen delays.
Once you receive your appointment date from the contractor, please make a note of this date and make sure you are at home.
You can help us to service your heating appliances successfully by following these steps: