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Getting your home ready for winter

As we approach the end of summer, we’re asking our residents to start to prepare for the winter ahead.

Before the colder months are upon us, test your heating system to make sure it is working correctly. We recommend you run the central heating for 20-30 minutes, as this will allow you to check that all radiators are heating up as expected. This means any problems can be resolved before the winter, which should help to avoid any loss of heating or hot water when you need it most.

If you are experiencing any problems with the boiler or radiators, please contact the contract partner in your area and they will then book an appointment with you to come out and investigate the problem.

If you’re worried about how to keep warm this winter, or want to know more about managing your energy bills, please Clarion Futures Energy for more information or contact us by using our contact form.

A number of problems can crop up in the winter months from condensation to the heating not working or blocked gutters. There are a few simple steps you can take in the run up to the winter to avoid these – it’s best to be prepared:

If you need any gas heating repairs our contractor will determine the urgency based on the following guidelines:

  • Emergencies – attend within 24 hours - Where there is a total failure of heating and/or hot water or there is an uncontainable leak from the heating system. If the fault can’t be fixed at the first visit we’ll provide temporary heaters. We do expect most repairs will be completed within 72 hours of the original request, however where specialised parts need to be ordered this may take longer. 
  • Routine – attend within 28 days – where there is no total loss of heating or hot water, or where only minor repairs are required. This may include such things as repairing containable leaks on the heating system, replacing / repairing a faulty radiator or thermostat, or adjusting the system time clock.

If you need any further help or guidance in getting your home prepared for winter, contact us and speak to a member of our team.