Offering additional support and services: spotlight on money guidance
We introduced our Clarion Commitments to make you aware of the services we offer and the standard you can expect.
Each month we publish our results to demonstrate our commitment to being open and transparent in our service delivery.
Spotlight on Clarion Commitment no 6: Money guidance service
Alongside publishing results, we spotlight one of the commitments to highlight a service area. This quarter we feature Commitment no.6, which focuses on the additional support we offer residents.
We can help you manage your money, understand your options and stay secure in your home. From bills to wellbeing, digital skills and job support, we support hundreds of residents each month.
More than 29,000 residents accessed the additional support and services offered within Commitment no.6 in 2025.
Spotlight on money guidance
If you’re worried about money or struggling with bills, our money guidance team is here to help. From benefits checks to budget reviews, and where to go for debt advice.
How to get support:
- Visit our dedicated webpage for tools and guidance
- Contact us by phone or online form
- Don’t wait, get in touch today.
Money guidance-help with benefits-help with bills
Money guidance
Discover all you need to know about Universal Credit and see how we can help with money, bills, debts, and your tenancy.
Help with benefits
We can help you to understand what you are entitled to, how to access it, and challenge decisions you think may be wrong.
Help with bills
Get better deals and practical help to save money on the cost of running your home.