Skip to content
Money, quote bubble, and repairs spanner logos
Register your online account for a chance to win £100

Use your Clarion account to quickly request repairs, contact us and make secure payments 24/7. Register for a chance to win a £100 Love2shop voucher. Terms and conditions apply.

Fire safety

What to do if there’s a fire in your home 

Alert everyone in your home that there is an emergency. Leave quickly, closing your doors behind you. Follow your evacuation plan.  

If there is smoke, crawl along the floor, where the air will be clearer. Never use the lift in the event of the fire.  

Once you’re safely outside, phone 999 for the fire brigade. 

Find out more about fire safety

Repairs to fire safety equipment

Please use our simple online form to request any fire safety repairs including: 

  • broken smoke detectors
  • broken or ill-fitting self-closing doors
  • communal fire hazards, such as blocked corridors or litter.

You can also request a smoke detector if your home doesn’t have one.