Fire safety

What to do if there’s a fire in your home 

Alert everyone in your home that there is an emergency. Leave quickly, closing your doors behind you. Follow your evacuation plan.  

If there is smoke, crawl along the floor, where the air will be clearer. Never use the lift in the event of the fire.  

Once you’re safely outside, phone 999 for the fire brigade. 

Find out more about fire safety

Repairs to fire safety equipment

Please use our simple online form to request any fire safety repairs including: 

  • broken smoke detectors
  • broken or ill-fitting self-closing doors
  • communal fire hazards, such as blocked corridors or litter.

You can also request a smoke detector if your home doesn’t have one.

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Responsibility for repairs

See who's responsible for maintaining your home.

My home

How to manage your home, from moving in to making payments.

Home safety

Essential home safety tips, including fire evacuation plans.

Home maintenance

Helpful videos and guides for looking after your home.