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Who is responsible for repairs?

As your landlord we are responsible for maintaining your home, however there are some things that you will be responsible for. It is important you understand what these are so that you contact us when we need to attend but you can complete more simple repairs yourself.

Whose responsibility

We are responsible for the structure of the property, communal areas and the fixtures and fittings we supplied. You are responsible for any items that you bring into the property including all white goods, your garden and all interior decorations.

It is important that you, your family and visitors are aware that any damage they cause is not covered by our repairs service.

Request a repair

Requesting a repair online is very simple. You can request a repair online using our repairs diagnosis tool. 

Request a repair