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Falling into arrears

Falling into rent arrears can happen to anybody, but with the right support behind you, a solution can often be found. Don’t feel you have to deal with the situation on your own. We can support you to manage your money through guidance on budgeting, help with benefits, access to free debt advice, affordable loans, or simply by agreeing a plan for repayment. 

What can I do if I am having trouble paying my rent?

Missing a rent payment can happen for a number of reasons; maybe you were faced with an unexpected bill or an illness in the family meaning you were unable to work, or maybe you are experiencing problems with your benefit payments. Whatever the reason, if you’re struggling to make ends meet it’s essential that you contact us so we can help you find a solution depending on your personal circumstances. Please contact us via Customer Services.

Remember, if you’re struggling with money you must avoid borrowing from pay day or doorstep lenders. These lenders charge excessive levels of interest, which will only push you further into debt. Get in touch with us and we will be able to suggest alternatives.  

What sort of help can Clarion Housing offer?

Once you have spoken to one of our team, they will be able to talk you through your options. This could include putting together a repayment plan, or referring you to someone who can support you with any challenges you may be facing.

When you get in touch, our team will talk to you about why you’ve been unable to pay your rent so we can provide the right support. It is important that you are upfront about why you aren’t able to pay to avoid any further action.

Our Welfare Benefit Advisers will be able to support you with a range of benefits issues, while our team at Clarion Futures will be able to offer support with budgeting and other services.

If you’d like to talk about the support we offer, make an appointment with Clarion Futures Money Guidance team who are available by phone, Monday to Friday 9-5pm.

Make an appointment 

If you'd like to talk to a Welfare Benefit Adviser, contact Customer Services first.

You may be entitled to benefits depending on your personal circumstances. Our benefits calculator can help you identify exactly what you are entitled to receive.

Benefits calculator

How can I manage my money efficiently?

Staying in control of your money can be challenging, especially when you have multiple bills to pay each month. One of the best ways to keep on top of your outgoings is via a budget. This will allow you to calculate how much money you have coming in a month and how much money you should set aside for rent, services charges and other bills.

To help with this, Clarion Futures have put together two budget planners along with some guidance on managing your money. But if you would like to talk through your money situation confidentially, you can also contact Guideline.

Frequently asked questions

Clarion Futures Money & Digital

Money and digital

We help our customers manage their money more effectively and provide an extensive programme to support you to get online.