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Helping you get online

There are lots of good reasons to get online. You can use the internet to do your shopping, check your bank account, access support networks – and stay in touch with friends.

We provide free training courses to boost your digital skills and your online confidence, while teaching you how to stay safe online.

Manage your home online

Getting online means you can register your Clarion online account, so you can manage your payments, update your account and request repairs 24/7, 365 days a year.

“Without digital skills I was feeling left behind. Now I’m able to keep in touch with people, create documents and manage my money.”

John

Clarion resident

Digital skills courses

To help you or someone you know start using the internet confidently and safely, we run a variety of digital skills courses.

There are drop-in classes, workshops and accredited courses – with many available as bite-sized, online classes. In the next few months, you’ll be able to take these classes via Microsoft Teams or Zoom.

Courses will cover topics like internet safety and parental controls, and provide a general introduction to computers and the internet. We also offer work-related courses, such as online job searching and creating a digital CV.

Digital device loan scheme

You can borrow devices such as laptops, tablets and mobile wifi units while you’re taking one of our courses.

Getting you started

Device set-up and digital support

We can help you set up a new smartphone, tablet, laptop or computer. This includes technical support for things like setting up an email account, connecting to wifi and staying safe online.

Affordable digital devices

We work with a range of suppliers that offer tablets, laptops and computers at affordable prices, as well as support on equipment and broadband packages.

Digital champions

Our volunteer digital champions can help you to build your confidence with technology and the internet. Through one-to-one sessions, they’ll show you how to do online shopping, fill in online application forms, discover local forums and help you access any other online services.

Find out about digital help

For help getting online or to find out about digital support, please phone our customer services team on 0300 500 8000, or email our Guideline team.

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In 2019-20, we ran4,621digital skills training hours

Being online can make such a difference to people in so many ways.

Hilary

volunteer digital champion

Meet Hilary – award-winning digital champion

Hilary is a Clarion resident who volunteers as a digital champion at one of our LiveSmart schemes for older people. In 2019, her outstanding efforts were recognised when she was crowned Clarion Futures Digital Champion of the Year. 

Hilary spends two days a week helping residents to get online and develop digital skills. She works with a range of residents, including people with sight impairments, epilepsy, arthritis and depression.

Her calm, friendly manner gives learners the confidence to use new technologies on their own. This enables them to see how digital skills can enhance their lives – helping them to stay in touch with family members, as well as to use online services.

“Being online can make such a difference to people in so many ways. It’s been great going from a learner myself to being able to share my knowledge with others,” says Hilary.

Find out more about becoming a digital champion